Help Section

How do I get my manual?

After your payment is made, you will be redirected to the download page. Also you will receive an email with your download information.
(This is sent to the email address you used in your order).
If you do not see your email, please check your spam folder.
Also check your “Promotions and Social Tab” if using Gmail.

Your download link is under the “Download” title in your email as shown below by the red arrows.

order example

 

Please note – Your manual download link is good for 72 hours only. Please save manual to your device so you can view and print it at anytime.

We can resend your link again anytime for a period of 6 (six) months from the date of your purchase. After that we no longer keep any records due to privacy.

 

Do I receive a manual in the mail?

No, you download and view this on your computer or print it on paper. Nothing is mailed to you.

 

What forms of payment do you accept?

We accept all major credit carts. Paypal is one of our payment processors but You do not need a Paypal account to purchase a manual.

We also use Stripe checkout. This is very easy as they accept all credit cards as well.

How do I view my manual?

You will need a pdf viewer to use your manual. You can download the latest Free version here – http://get.adobe.com/reader/
For best reading, adjust the size of your pdf reader to 100% or adjust to your screen size.
Many browsers can be used to view the PDF also.

How do I save my manual on my IPad and IPhone?

Here is a link to Apple support on how to save your PDF manual. – https://support.apple.com/en-us/HT205751

But I did not get an email.

Please check your spam / bulk / junk email box. Our email may have been flagged as spam.
Also check your “Promotions and Social Tab” if using Gmail. Please use our contact form so we may assist you.

I ordered the wrong manual. Can I return it.

Please Read!. No returns, exchanges or refunds are accepted after manual has been downloaded or viewed. We have a download counter.

Maximum purchase reached.

We have a limit of one service manual and one instruction manual per customer on our shop.

If you need an additional manual please use the contact form and we will gladly help you.

Help! Nothing is working!

We apologize for the inconvenience and ask that you use our contact form so we may assist you.

If you need any assistance, please contact us. We are always glad to help.

We “Do Not” sell your email or send you unsolicited email.